Empower users to recover access to their accounts securely and independently, with built-in support for Okta and Entra. Reduce IT workload, eliminate downtime, and accelerate workforce productivity.
Password resets. Account unlocks. No tickets.

While the Credenti platform is designed to eliminate passwords through modern, phishing-resistant login experiences, there are still cases where legacy password credentials are required — particularly in systems governed by policies like 90-day password expiration.
When users forget these credentials during a forced reset, Credenti Recover ensures they can securely regain access — without relying on IT or support desks.
Free up your IT team by enabling users to reset passwords and unlock accounts without intervention.
Restore productivity within minutes — no waiting on ticket queues or manual approvals.
Use biometrics, passkeys, QR code scans, or badge tap to verify user identity before restoring access.
Enable workforce recovery any time, from any location — perfect for shift-based and global teams.

From the machine lock screen, users can click “Need Help?” on the Credenti interface to begin recovery — even before reaching the Okta or Entra login screen.
Users can verify their identity using facial recognition or a second-factor prompt from Okta or Entra. Facial recognition offers the highest assurance.
Once verified, access is restored instantly and securely. No helpdesk interaction needed.
Secure account recovery without the hassle. See how Credenti Recover can reduce your helpdesk volume and improve user satisfaction.