Frictionless Access for Hospitality and Hotel Staff
Reduce check-in delays, prevent unauthorized access, and eliminate password resets for your frontline hospitality workers — without mobile devices or hardware tokens.
Why Phones Don't Work in Hospitality
In hotels, casinos, and resorts, staff often operate under strict mobility and security policies. Personal devices are restricted in guest areas, high staff turnover is common, and maintaining secure yet fast access to shared systems is critical for guest satisfaction and operational flow.
Industry Challenges
- Frequent staff turnover and role changes require quick onboarding and deprovisioning
- Phones and personal devices are restricted in guest-facing or secure areas
- Shared workstations and POS systems complicate individual accountability
- Manual password resets slow down check-ins and service responsiveness
- Several gaming and hospitality applications require manual login, leading to delays and user frustration
- Staff frequently move between departments or devices (front desk, housekeeping, guest services), making repeated logins cumbersome and increasing the risk of shared credentials
How Credenti Solved This
- Delivers passwordless authentication via badge-tap or QR login
- Supports staff in mobile-restricted environments without requiring personal devices
- Ensures accountability by linking each login to a verified identity
- Improves compliance and audit readiness with secure, traceable access logs
- Integrates seamlessly with shared workstations, kiosks, and POS systems
- Eliminates manual logins across gaming and hospitality applications by enabling secure, passwordless access
How It Works
Key Capabilities for Hospitality & Casino Environments
Passwordless Access to Gaming & Non-Gaming Apps
Staff can sign in to critical systems — from surveillance consoles to HR portals — using just a badge or QR code. No passwords to forget. No accounts to share.
No-Phone MFA
Authenticate securely in areas where personal phones are restricted or impractical — such as casino floors, kitchens, and guest-facing zones.
Fast, Frictionless Login
Badge tap or QR scan provides instant access to time clocks, terminals, and management systems — reducing delays at shift changes.
Shared Workstation Security
Enable safe, accountable access on shared devices without disrupting workflows or needing dedicated credentials for each station.
Auditability at Scale
Track who accessed what and when — even if users log in to a shared profile. Meet compliance and internal policy requirements.
Offline Support
Staff can authenticate securely even if internet connectivity is lost — critical for backup operations and terminals in basements or garages.
Rapid Role Transition
New hires or role changes can be reflected in real-time through SCIM or AD sync — minimizing IT overhead and downtime.
Guest Privacy
Prevent unauthorized access to guest records, payment systems, and booking tools by eliminating shared credentials. Each login is tied to an individual, ensuring staff accountability without compromising guest trust.
Deliver Secure Hospitality Without Compromise
See how Credenti can modernize access across your hotel, resort, or guest services team — without disrupting operations.
